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Frequently Asked Questions
Shipping
For orders within the united states, Panayiota offers complimentary 3-5 day standard shipping, with $20 2-3 day express shipping, and $30 1-2 day rush shipping.
Currently we only ship to the US. But we will soon be opening to international sales. Stay tuned and subscribe to our newsletter to make sure you don't miss it!
Please allow 2-3 business days for order processing, pending product availability and payment verification. We offer 3-5 day standard shipping, 2-3 day express shipping, and 1-2 day rush shipping for continental US.
Returns
Panayiota offers complimentary domestic return shipping. To initiate a return, please visit here. Panayiota currently allows returns and exchanges within 20 days of the order delivery date. All returned items must be unworn, undamaged, and unwashed with all original tags attached. The original invoice must be included with any return.
Returns are processed within 3-5 business days of arriving at our facility. This period may be longer during peak periods. A full refund will be issued upon the arrival and inspection of your return. Refunds will be issued to the original payment method. Please allow 5-10 business days following processing for the refund to appear on your bank statement.
Exchanges can be made for a different size or color of the original style ordered, depending on product availability. If you would like to exchange your item for a different style, please return your item for a refund and place a new order for the preferred style.Â
Your Orders
You can see the status of your orders in the Account section here.
Payments
We accept the following payment types:
- Visa
- Mastercard
- American Express
- Discover
- PayPal
- Shop Pay
- Apple Pay
- Google Pay
We collect sales tax in accordance with state laws. This will be calculated automatically at checkout.